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Our team is here to help. We usually respond within 24 hours.

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Frequently Asked Questions

How to participate in a contest?▼
Create an account, verify it, complete your profile, and click 'Participate' on the contest of your choice.
How does the MyHigh5 voting system work?▼
Select up to 5 favorites and rank them by drag-and-drop. 1st gets 5 points, 2nd 4 points, etc.
How to create a Fan Club?▼
After identity verification, go to your dashboard and click 'Create a Club'.

Support hours

Monday - Friday9h - 18h (EST)
Saturday10h - 16h (EST)
SundayClosed
Live chat available 24/7

How can we help you?

General Help

Questions about using the platform

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Questions about payments and subscriptions

Account

Login or profile issues

Technical Support

Bugs and technical problems